PRIVACY POLICY

Last Updated: February 28, 2025

  1. INTRODUCTION

    EcoSourceIQ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ecosourceiq.com (the "Website") or use our services.

    Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

    This Privacy Policy applies to information we collect:

    • On our Website
    • Through email, text, and other electronic communications
    • When contractors register for and use our directory services
  2. INFORMATION WE COLLECT

    We collect several types of information from and about users of our Website, including:

    1. Personal Information You Provide to Us
      • Identity Data: Name, email address, postal address, phone number
      • Location Data: Geographic location
      • Profile Data: Username and password, preferences, and other profile information when you register for an account
      • Contractor Data: Business information provided by contractors for directory listings
      • Communication Data: Records and copies of your correspondence with us
    2. Information We Collect Automatically

      When you visit our Website, we automatically collect certain information, including:

      • Technical Data: Internet protocol (IP) address, browser type, operating system, device information
      • Usage Data: Pages visited, time spent on pages, links clicked, search terms
      • Location Data: General location based on IP address
    3. Cookies and Tracking Technologies

      We use cookies, web beacons, and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device.

      We use the following types of cookies:

      • Essential Cookies: Necessary for the Website to function properly
      • Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze Website traffic
      • Functionality Cookies: Enable the Website to remember choices you make
      • Targeting Cookies: Record your visit to our Website, the pages you visit, and the links you follow

      You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

  3. HOW WE USE YOUR INFORMATION

    We use the information we collect about you for various purposes, including to:

    • Provide, maintain, and improve our Website and services
    • Process and complete transactions
    • Send you administrative information, including information regarding changes to our terms, conditions, and policies
    • Communicate with you about products, services, offers, and events
    • Send newsletters and marketing communications
    • Respond to your comments, questions, and requests
    • Analyze and monitor Website usage and trends
    • Personalize and improve your experience on our Website
    • Protect our Website, services, and users from fraudulent, malicious, or illegal activity
    • Comply with legal obligations
  4. INFORMATION SHARING AND DISCLOSURE

    1. Information Sharing with Contractors

      When you contact a contractor through our Website, we share your information only with that specific contractor. We do not distribute your information to other contractors without your explicit consent.

    2. Service Providers

      We may share your information with third-party service providers who perform services on our behalf, such as:

      • Website hosting providers
      • Analytics providers (such as Google Analytics)
      • Email service providers (such as Mailchimp)
      • Payment processors (such as Stripe)

      These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

    3. Legal Requirements

      We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

    4. Business Transfers

      If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your information.

    5. With Your Consent

      We may disclose your information for any other purpose with your consent.

    6. No Sale of Personal Information

      We do not sell, rent, or trade your personal information to third parties.

  5. DATA SECURITY

    We implement appropriate security measures to protect the security of your information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

    Our data is stored on servers provided by Zoho.com and Mailchimp, which maintain their own security measures to protect your information.

    For payment processing, we use Stripe, which maintains PCI DSS compliance and implements robust security measures to protect your payment information.

  6. DATA RETENTION

    We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

    For newsletter subscribers, we retain your information until you request to have it deleted. For analytics data collected by third-party services, retention periods are determined by those third parties' policies.

  7. YOUR RIGHTS AND CHOICES

    1. Account Information

      If you have created an account on our Website, you can review and change your personal information by logging into the Website and visiting your account profile page.

    2. Marketing Communications

      You may opt out of receiving marketing emails from us by following the unsubscribe instructions included in such emails or by contacting us directly. We use Mailchimp for our newsletter service, and you may unsubscribe according to their standard procedures included in each newsletter.

    3. Cookies

      Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that such actions could affect the availability and functionality of our Website.

    4. Do Not Track

      We do not currently respond to "Do Not Track" signals or other mechanisms that might enable consumers to opt out of tracking on our Website.

    5. Your California Privacy Rights

      California residents may have additional personal information rights and choices. Please see Section 9 for more information.

    6. Your European Data Protection Rights

      If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain data protection rights under the General Data Protection Regulation (GDPR). Please see Section 10 for more information.

  8. CHILDREN'S PRIVACY

    Our Website is not directed to children under 13 years of age. While children under 13 may use our Website, we do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

  9. CALIFORNIA PRIVACY RIGHTS

    If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our CCPA Privacy Notice for California Residents.

    Under California's "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once per calendar year, information about the personal information we shared, if any, with other businesses for their own direct marketing uses. To request a copy of the information disclosure provided by EcoSourceIQ pursuant to Section 1798.83 of the California Civil Code, please contact us at the address listed below.

  10. INTERNATIONAL DATA TRANSFERS AND PRIVACY RIGHTS

    If you are accessing our Website from the European Economic Area (EEA), the United Kingdom, or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer your information to countries outside of your country of residence, including the United States, where data protection rules may differ.

    Under the General Data Protection Regulation (GDPR), you have the following rights:

    • The right to access, update, or delete your personal information
    • The right of rectification (to correct errors)
    • The right to object to our processing of your personal information
    • The right of restriction (to request that we restrict processing)
    • The right to data portability
    • The right to withdraw consent

    To exercise these rights, please contact us at the address listed below.

  11. CHANGES TO THIS PRIVACY POLICY

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

    For material changes, we will provide more prominent notice, which may include email notification to the email address specified in your account (for registered users) or notice on the home page of our Website.

    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  12. THIRD-PARTY WEBSITES AND SERVICES

    Our Website may contain links to third-party websites and services. This Privacy Policy applies only to our Website and services. When you click on a link to a third-party website, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

    We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  13. CONTACT INFORMATION

    If you have any questions about this Privacy Policy, please contact us at:

    EcoSourceIQ: 808 Business Pkwy Richardson, TX 75081

    Email: info@ecosourceIQ.com

    Phone: (972) 652-0419